Considering all the problems they've been having with over-charging Claude Code users over the past few weeks it's the very least they could do. Max subscribers are hitting their 5 hour usage limits in 30-40 minutes with a single instance doing light work, while Anthropic have no support or contact mechanism for users that they respond to.
That would be heartening, if I wasn’t consuming tokens 10x as fast as expected, and they just had attribution bugs.
Do you have references to this being documented as the actual issue, or is this just speculation?
I want to support Anthropic, but with the Codex desktop app *so much better* than Anthropic’s combined with the old “5 back and forths with Opus and your quota is gone”, it’s hard to see going back
Yeah I think it's either a billing bug, or some sort of inbuilt background sub-agent loop gone wild inside Claude Code, if you have a look at recent issues on the Github relating to 'limits', 'usage', 'tokens' you'll see a lot of discussion about it: https://github.com/anthropics/claude-code/issues?q=sort%3Aup...
You hit a vague, never-quite-explained 5h window limit that has nothing to do with what you're doing, but with what every user is doing together. It's totally not downtime, you're just "using it too much" and they're telling you to fuck off until the overall usage slows down.
The order of priority is: everyone using the API (you don't want to calculate the price) → everyone on a $200/month plan → everyone on a $20/month plan → every free user.
you can just watch the limit on the claude usage settings view.
itd be nice to know how much the session context window applies wrt token caching, but disabling all those skills and stopping sending a screenshot every couple messages gets that 5hour limit and weekly limit a bunch better
It hasn't always done this, it's a relatively recent problem in the last 1-4 weeks (roughly). (note: I'm on the $160AUD/mo plan, so I think that's $100USD).
Is this one of those, Hey turn off the overcharge protection because you can go $50 into debt for free, and then maybe you'll just keep going and not notice you owe us an extra $500 type of situations?
I was worried about this when I turned it on myself, but under the usage panel it shows that it limited my spending to just the $50 and that auto-reload is off, so it doesn't seem this would be the case.
I'll pass on this $50, but please hire real human and fix your crappy app, Claude!
This bug has been for years: in Claude (web or app), if you create a new chat at the middle of existing chat thinking or tool calling, the existing chat will be broken, either losing data, or become unusable.
It's unbelievable Anthropic worth hundreds of billions but can't fix this.
My favorite bug is when I spend 5 minutes writing something and send it, then something breaks and refreshes, deleting the whole thing. Like, thanks, much appreciated, please waste more of my time.
Literally every time if I press the "stop" button while it's writing back for the first conversation turn because I notice I forgot something and want to correct it, my prompt is lost.
Anytime I run into a bug like this, part of me wants to go calculate how much of humanity's collective time has been wasted by one company not fixing a trivial bug. It's got to be a lot.
I mean, it's a nice gesture. I use extra usage a little bit when the quota runs out and I'm still in the middle of a task. (Afterwards I switch to other agents that track limits monthly instead of by 5 hour window.) This $50 credits should last a while.
This has not been my experience at all. The only time I even got close to this is multiple long sessions that had multiple compacts.
The key is if you hit compact, start a new session.
That would be heartening, if I wasn’t consuming tokens 10x as fast as expected, and they just had attribution bugs.
Do you have references to this being documented as the actual issue, or is this just speculation?
I want to support Anthropic, but with the Codex desktop app *so much better* than Anthropic’s combined with the old “5 back and forths with Opus and your quota is gone”, it’s hard to see going back
The order of priority is: everyone using the API (you don't want to calculate the price) → everyone on a $200/month plan → everyone on a $20/month plan → every free user.
itd be nice to know how much the session context window applies wrt token caching, but disabling all those skills and stopping sending a screenshot every couple messages gets that 5hour limit and weekly limit a bunch better
Doesn't appear to include the new model though, only the state-of-yesterdays-art (literally yesterdays).
This bug has been for years: in Claude (web or app), if you create a new chat at the middle of existing chat thinking or tool calling, the existing chat will be broken, either losing data, or become unusable.
It's unbelievable Anthropic worth hundreds of billions but can't fix this.
Anytime I run into a bug like this, part of me wants to go calculate how much of humanity's collective time has been wasted by one company not fixing a trivial bug. It's got to be a lot.
Sometimes I think it’s better to just use code tab to chat knowing that’s more reliable.
Go to https://claude.ai/settings/usage, turn on extra usage and enable the promo from the notification afterwards.
I received €42, top up was not required and auto-reload is off.
Ah well. Back to Codex.